101 HAIR PRODUCTS
Our 100% Money-Back Guarantee to You ...
For Our Eight Month "Maintenance Program"
101 Hair and Skin Care P/L, hereafter referred to as 101, are the current suppliers of 101 Hair Products. 101 offers a 100% Money-Back Guarantee to users of its 101 Hair Products as listed in the "Maintenance Program" (2 bottles of 101 Hair and Scalp Tonic, 6 bottles of 101 Hair and Scalp Tonic- Special, 4 bottles of 101 Hair Formula, 1 bottle of 101 Shampoo and the Small and Large Peach Wood Comb) and under the following terms and conditions:
1. 101 will refund the cost of the treatment for the above products in the following circumstances:
(a) The purchaser, before commencing use of any of the 101 Hair Products, must attend the place of purchase where TWO sets of "Before Photos" will be taken from the front, side and back positions clearly showing the balding area(s). See reverse on how the 101 Outlet needs to take your photos.
(b) The 101 Outlet must send one set of Before Photos to 101 Head Office (address below). The other set of Before Photos will be kept by the 101 Outlet.
(c) The total cost of the Maintenance Program as listed above is $612.20.
(d) The customer must apply 3.3ml once a day of the particular 101 Hair Tonic listed above and take one tablet each day of the 101 Hair Formula.
(e) Not less than seven and not more than nine months after the customer has used the 101 Products as listed in the Maintenance Program above, the customer must return to the place of purchase of their 101 Hair Products where TWO sets of "After Photos" will be taken from the same positions (i.e. again, the front, side and back of head ¨C see reverse). For the After Photos, the customer must be photographed with the same hair length and the same hairstyle that they presented with in the Before Photos (as outlined in point 1(a)). The After Photos must also be taken with the same lighting conditions - use a flash and stand the same distance away from the subject as for the Before Photos.
(f) The 101 Outlet must send one set of After Photos and all receipts for all 101 Products (as listed in the Maintenance Program above) to 101 Head Office (address below). The other set of After photos will be kept by the 101 Outlet. 101 will compare the After Photos with the Before photos and write a "Photo Comparison Report". This Report will be mailed to the customer free of charge.
(g) If the customer does not receive a result after treatment for not less than seven and not more than nine months with 101 Hair Products, all money that the customer spent on 101 Hair Products (but no more than $612.20) in this period will be refunded to the customer by 101 in the form of a cheque. Under this eight month guarantee, we define "a result" as no further hair loss.
Our postal address is: 101, P.O. Box 138, Ormond , Vic, 3204, Australia. Please write on the outer envelope, "REFUND REQUESTED".
2. Money will be refunded only if all 101 Hair Products are purchased from the same 101 Outlet where this contract is signed.
3. Customer photographs will not be used for company promotional purposes unless the customer agrees in writing.
4. This contract will be valid for 10 months from the time of signing.
EXCLUSIONS
1. 101 reserves the right to withhold this Money Back Guarantee where the user is substantially bald and/or where we believe the use and directions have not been followed properly.
2. 101 does not refund any extraneous customer expenses (eg. travel expenses) incurred while the customer underwent the Maintenance Program.
Yes! I would like to complete 101's Maintenance Program under this contract.
Customer's Signature:______________________________________Date:_____________
Name (please print): _______________________________________
Address: ___________________________________________________________________________
Phone: ___________________________
101's Signature (or representative):_________________________________________
Name (please print): _______________________________________
101 Outlet Name: __________________________________________________________________
Address: ___________________________________________________________________________
Phone: ___________________________
Date:______________ Photograph numbers: _______________________________
print the contract
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