FAQS

Q: What causes hair loss?

A: According to Traditional Chinese Medicine, one of the main causes of hair loss is that the roots of your hair do not receive enough nutrients from the blood which feeds the hair follicles. Consequently, the hair follicles are not able to produce strong, healthy hairs.

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Q: How do I use 101 Hair & Scalp Tonic properly?

A: Gently rub 4mls (two applications of 2mls) of 101 Hair & Scalp Tonic onto affected areas of your scalp. Make sure your hair and scalp are dry. Apply a deep pressure massage with your fingertips for 3 to 5 minutes until the solution disappears. Then comb your hair as normal.

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Q: Why should you take photos before and after the treatment?

A: A photograph is the best way to record the exact condition of your hair at the different stages of your hair re-growth. It’s difficult to rely on your memory to judge your progress. By comparing their after photos with their before photos, most customers will see some good results.

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Q: Can I use a hair dryer, hair sprays, mousses etc. while using 101 Hair & Scalp Tonic?

A: You can use a hair dryer as normal after you wash your hair. Then wait until your hair is dry before applying the 101 Hair & Scalp Tonic onto your scalp. After the hair tonic dries, you can use hair sprays, mousses, etc.

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Q: Why is my scalp itchy or oily? And what can I do about it?

A: There is an imbalance in the skin on your scalp due to a range of factors including diet, hereditary factors, stress and hormones. Internally, you can reduce this imbalance with an active lifestyle and healthy diet.

101 Hair Products can also help as they promote a healthy scalp and hair. Send our Doctor of Chinese Medicine an email query for a response within 24 hours, book in for a FREE consultation, or if you want to get started straight away, purchase 101 Hair Formula and 101 Hair & Scalp Tonic. Apply the Tonic 2 x per day and take 2 x tablets each day half an hour after a meal. You should start to feel an improvement in your condition.

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Q: Should I use a conditioner after using 101 Shampoo? If so what conditioner would you recommend?

A: You can safely use any brand of hair conditioner together with 101 Shampoo.

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Q: What do I do if I use gel or mousse everyday?

A: Wash the mouse or gel out each night with water and no shampoo. Use warm water only, not hot. We recommend you use 101 Shampoo every second or third day. Dry your hair and then apply particular 101 Hair & Scalp Tonic.

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Q: Does the scalp smell strongly after the use of any of the 101 products?

A: The tonic smells a little for about half an hour after application. It is a pleasant and ‘clean’ fragrance. After this time, people can smell the tonic only if they come very close to you.

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Q: Does massage help?

A: A head massage improves blood circulation in your scalp to "feed" the hair follicles with nutrition. A regular body massage would not help a great deal. The massage needs to be localized.

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Q: Where can I purchase 101 Hair products?

A: Order here from our online store. Or use our Freecall numbers 1800 001 101. You can also purchase in person from our Chadstone store (Shop 269, Chadstone Shopping Centre, Chadstone) and from a range of stockists.

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Q: Should the 101 Hair Formula tablets be taken with or without food?

A: For the greatest effect, we recommend you take 101 Hair Formula tablets with warm water, 20-30 minutes after a meal.

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Q: What should I do if I have an allergic reaction to 101 Hair & Scalp Tonic?

A: About 0.1% people who use 101 Hair Products experience an allergic reaction, typically characterized by increased itchiness of scalp. At anytime during treatment, if such a reaction occurs, immediately stop using the tonic. Once your symptoms have eased, restart your treatment using a small quantity (i.e. 0.3ml once a day) of 101 Hair & Scalp Tonic. If problems persist, please contact us for further advice on Freecall 1800 001 101 or via email.

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2011 101 Hair and Skin Care P/L. | Phone: 1800 001 101 | Email: sales@101.com.au